## Daniel Hoberecht [My Github](https://github.com/xl350r) #### Information Systems Architect January 2024 - May 2024 Responsibilities: - Manage, Plan and execute Projects in the role of a Level 3 Engineer - Maintain and Design Critical Customer infrastructure. - Investigate and remediate trouble tickets. - Design and code custom solutions for customer problems. - Maintain and deploy routing and firewall solutions (Mikrotik, PFSense, Watchguard) - Monitor and maintain Backup infrastructure (Freenas, Synology, Altaro, Veeam). - Implement and design security Infrastructure (Intune policy & Configuration, Microsoft Defender) - Support and maintain Linux Infrastructure - Manage Vulnerabilities and implement Remediations #### Support Engineer Synolgoy - Bellevue, WA September 2023 - January 2024 Responsibilities: - Be a SME for Synology NAS, Routers and Hard Drives. - Assist customers in troubleshooting and configuring Synology Products. - Assist customers Via tickets and Calls. - Remotely Assist user's to troubleshoot problems. - Resolve problems in the linux DSM OS (Permissions, database issues, ETC.). #### IT Support Engineer Relief Factor - Kirkland, WA ; September 2022 to April 2023 Responsibilities: - Maintained computers and laptops for 100+ Users - Maintain Microsoft Cloud platform and maintain/adjust Compliance Policies - Managed Exchange and email policies. - Managed Intune policies and applications. - Troubleshoot all IT issues - Performed Migration from LogMeIn to Ncentral and created automation - Managed VOIP system - Managed Asset tracking of computers. - Implemented and deployed Security Awareness training for end users Via mimecast. - Maintained and implemented technical HIPAA Controls for sister company. #### Level 2 Technical Support Lead Brite - Victor, NY ; January 2022 to September 2022 Responsibilities: - Direct, delegate and handle escalations and outages reported or detected in customer environments Maintain and troubleshoot customer's Windows Server environments : AD, DNS, DHCP, Hyper-v, DFSR, NPS (802.1x), Exchange 2016/2019, ETC. - Maintain customer VMware environments. - Manage BDR (datto) backups. - Maintain and troubleshoot customer's Office 365 environments: Azure AD, Teams, Sharepoint, Onedrive, office, exchange. - Script and create tools to assist technicians. - Troubleshoot and maintain Customers VPN and Firewalls: Meraki, Ubiquiti, Sonicwall, and Fortigate, Azure VPN. - maintained Wifi Environments : Meraki, Ubiquiti. - Plan, scope and execute projects. - Evaluate prospective customers environments. - Work with Strategic Consultants and sales on products and services that fit customer business needs. Manage Team of 4 of network engineers and Level 2 Techs. - Act as an Intermediary for customer vendors. ### Help Desk Engineer PC Technologies - Olympia, WA ; April 2021 to January 2022 Responsibilities: - Help Desk Analyst and Security Specialist for an MSP within Thurston County. - Handle Tickets Via phone and email. - Assist Customers with VOIP, Computers, office 365, Azure, Etc. - Perform regular maintenance and patching on servers. - Handle security incidents and manage customer compliance. ### IT Consultant Dynamic Technologies Communications, INC ; September 2018 to January 2021 Responsibilities: - Supported 12+ sites Across Washington and California - Configured Dell POE switches, and Sonicwall security appliances. - Configured mesh wireless networks that spanned multiple floors. Banner Health - Performed root cause analysis on SSL certificate issues for end clients. - Consolidated and simplified Proxy Policies. - Created networking tools for testing proxy policies and filtering of http/https traffic. - Configured forwarding layers on bluecoat proxies to send traffic to Fireglass. - Created layer guard for unmanaged medical devices to prevent conflicts while preventing malicious activity. - Architected and implemented the network design for Microsoft products, and BlueCoat ProxySG. - Performed H/W refresh of Cisco Meraki Wireless Solution, while resolving preexisting 802.1x authentication issues - Sized and deployed FortiGate firewalls. ### Education Bachelor's in Cybersecurity & Information Assurance from WGU AAS Computer network technology from Renton Technical College ### Certificates Like Most IT professionals I have a list of certificates at that may or may not still be active. - A+ - Linux+ - Network+ - Security+ - CYSA+ - Pentest+ - Project+ - ECIH - ECES - ISC2 SSCP - Probably some others I forgot. ### Scripting / Programming Languages I know. - Rust - Ruby (Obviously! This website is powered by Ruby!) - Powershell - Python - Nim - Bash - C (At least enough to get myself into trouble) ### Firewalls I've worked with - Sonicwall - Fortigate - Unifi - Edgerouter - Mikrotik - Meraki - Palo Alto - Checkpoint ### Zip password Thanks for reading my resume, as you may have noticed the zip files are encrypted. The password is "`ILikeCoolTools`"!