## Daniel Hoberecht
[My Github](https://github.com/xl350r)
#### Information Systems Architect
January 2024 - May 2024
Responsibilities:
- Manage, Plan and execute Projects in the role of a Level 3 Engineer
- Maintain and Design Critical Customer infrastructure.
- Investigate and remediate trouble tickets.
- Design and code custom solutions for customer problems.
- Maintain and deploy routing and firewall solutions (Mikrotik, PFSense, Watchguard)
- Monitor and maintain Backup infrastructure (Freenas, Synology, Altaro, Veeam).
- Implement and design security Infrastructure (Intune policy & Configuration, Microsoft Defender)
- Support and maintain Linux Infrastructure
- Manage Vulnerabilities and implement Remediations
#### Support Engineer
Synolgoy - Bellevue, WA
September 2023 - January 2024
Responsibilities:
- Be a SME for Synology NAS, Routers and Hard Drives.
- Assist customers in troubleshooting and configuring Synology Products.
- Assist customers Via tickets and Calls.
- Remotely Assist user's to troubleshoot problems.
- Resolve problems in the linux DSM OS (Permissions, database issues, ETC.).
#### IT Support Engineer
Relief Factor - Kirkland, WA ;
September 2022 to April 2023
Responsibilities:
- Maintained computers and laptops for 100+ Users
- Maintain Microsoft Cloud platform and maintain/adjust Compliance Policies
- Managed Exchange and email policies.
- Managed Intune policies and applications.
- Troubleshoot all IT issues
- Performed Migration from LogMeIn to Ncentral and created automation
- Managed VOIP system
- Managed Asset tracking of computers.
- Implemented and deployed Security Awareness training for end users Via mimecast.
- Maintained and implemented technical HIPAA Controls for sister company.
#### Level 2 Technical Support Lead
Brite - Victor, NY ;
January 2022 to September 2022
Responsibilities:
- Direct, delegate and handle escalations and outages reported or detected in customer environments
Maintain and troubleshoot customer's Windows Server environments : AD, DNS, DHCP, Hyper-v, DFSR,
NPS (802.1x), Exchange 2016/2019, ETC.
- Maintain customer VMware environments.
- Manage BDR (datto) backups.
- Maintain and troubleshoot customer's Office 365 environments: Azure AD, Teams, Sharepoint,
Onedrive, office, exchange.
- Script and create tools to assist technicians.
- Troubleshoot and maintain Customers VPN and Firewalls: Meraki, Ubiquiti, Sonicwall, and Fortigate,
Azure VPN.
- maintained Wifi Environments : Meraki, Ubiquiti.
- Plan, scope and execute projects.
- Evaluate prospective customers environments.
- Work with Strategic Consultants and sales on products and services that fit customer business needs.
Manage Team of 4 of network engineers and Level 2 Techs.
- Act as an Intermediary for customer vendors.
### Help Desk Engineer
PC Technologies - Olympia, WA ;
April 2021 to January 2022
Responsibilities:
- Help Desk Analyst and Security Specialist for an MSP within Thurston County.
- Handle Tickets Via phone and email.
- Assist Customers with VOIP, Computers, office 365, Azure, Etc.
- Perform regular maintenance and patching on servers.
- Handle security incidents and manage customer compliance.
### IT Consultant
Dynamic Technologies Communications, INC ;
September 2018 to January 2021
Responsibilities:
- Supported 12+ sites Across Washington and California
- Configured Dell POE switches, and Sonicwall security appliances.
- Configured mesh wireless networks that spanned multiple floors. Banner Health
- Performed root cause analysis on SSL certificate issues for end clients.
- Consolidated and simplified Proxy Policies.
- Created networking tools for testing proxy policies and filtering of http/https traffic.
- Configured forwarding layers on bluecoat proxies to send traffic to Fireglass.
- Created layer guard for unmanaged medical devices to prevent conflicts while preventing malicious
activity.
- Architected and implemented the network design for Microsoft products, and BlueCoat
ProxySG.
- Performed H/W refresh of Cisco Meraki Wireless Solution, while resolving preexisting 802.1x
authentication issues
- Sized and deployed FortiGate firewalls.
### Education
Bachelor's in Cybersecurity & Information Assurance from WGU
AAS Computer network technology from Renton Technical College
### Certificates
Like Most IT professionals I have a list of certificates at that may or may not still be active.
- A+
- Linux+
- Network+
- Security+
- CYSA+
- Pentest+
- Project+
- ECIH
- ECES
- ISC2 SSCP
- Probably some others I forgot.
### Scripting / Programming Languages I know.
- Rust
- Ruby (Obviously! This website is powered by Ruby!)
- Powershell
- Python
- Nim
- Bash
- C (At least enough to get myself into trouble)
### Firewalls I've worked with
- Sonicwall
- Fortigate
- Unifi
- Edgerouter
- Mikrotik
- Meraki
- Palo Alto
- Checkpoint
### Zip password
Thanks for reading my resume, as you may have noticed the zip files are encrypted. The password is "`ILikeCoolTools`"!